Privacy Policy




Privacy Policy

Your privacy is extremely important to us. To ensure transparency, we've created this Privacy Policy to explain how we collect, use, share, and disclose your personal information. Below is an outline of our practices regarding your privacy:

 

Collection and Purpose

We will clearly state the purpose for which we are collecting your personal information before or at the time of collection.

 

Use of Information

Your personal data will be collected and used solely for the intended purposes we’ve communicated, or for other legitimate reasons unless we obtain your consent or are required to do so by law.

 

Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected.

 

Fair Collection

We are committed to collecting personal data in a lawful and fair manner, with your knowledge and consent when required.

 

Accuracy of Information

The personal information we collect should be relevant to the purpose for which it is intended. To the extent necessary, we will ensure it is accurate, complete, and up-to-date.

 

Security of Information

We implement strict security measures to protect your personal information from unauthorized access, loss, theft, or alteration.

 

Access to Policies

We are committed to being transparent about our policies and will readily provide customers with access to the procedures we use for managing personal data.

Our business practices are designed to uphold the privacy and security of your personal data in accordance with these principles.


Orders

When placing an order with us, we will ask for certain personal information, such as your name, shipping address, and payment details (e.g., credit card number and expiration date). This information is necessary for billing and processing your orders. If we encounter any issues while processing your order, we may use this information to contact you.


Cookies

We use cookies on our site to enhance your browsing experience. A cookie is a small file stored on your device that helps us identify you and streamline your visits to our site. For instance, cookies can eliminate the need to re-enter your login credentials on subsequent visits, saving you time. Cookies also allow us to analyze user behavior and preferences to improve your overall experience. Importantly, these cookies do not link to any personally identifiable information.


Links to External Sites

Our website may contain links to external sites. Please be aware that we are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit that collects personal information.


Surveys and Contests

Occasionally, we may request information via surveys or contests. Participation is entirely voluntary, and you are free to choose whether to provide any requested information. We may ask for contact details (such as your name and shipping address) and demographic information (such as your zip code and age range). Contact information will be used to notify winners and distribute prizes, while survey responses will help us improve our site and user experience.

Customer Support

If you need some support, we’re happy to help.

Email

info@xpodiumusa.com

We are available Monday-Friday 8am-5pm EST