Shipping Policy
Shipment Notifications
Once your order ships, you’ll receive an email with tracking details. Please allow up to 48 hours for tracking updates as carriers may take some time to process your shipment.
If your order includes multiple items, it may arrive in separate shipments, each with its own tracking info.
Delivery Time
We offer different shipping options to get your order to you as quickly as possible:Please note that shipping may take longer during peak times like the holidays.
Shipping Carriers
We primarily use UPS, FedEx, and USPS Priority Mail for smaller items. Large items (over 150 lbs) are shipped via freight carriers. Some shipments may include a non-refundable handling fee.
Third-Party Shipping
Some items sold through Xpodium come from third-party vendors. These orders have separate shipping fees.
Customer Support
If you need some support, we’re happy to help.
info@xpodiumusa.com
We are available Monday-Friday 8am-5pm EST